The GetTOEFL Members Help Desk

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Can I get a TOEFL® score at GetTOEFL.com? How should I use the GetTOEFL program? Argh! My login won't work!
     
Do you share or distribute my personal information? Can my subscription be cancelled even if I pay for it? What if the server crashes, or I can't access the material I need?

 


 

Can I get a TOEFL® score at GetTOEFL.com?
No, you cannot. This site is made available to you for practice purposes only; You can refine your skills, familiarize with the test, fine-tune your strategy and - we assert - improve your score. For precise information about the TOEFL® test, visit www.toefl.org where you can register for the test and find many resources provided by the test-makers themselves. GetTOEFL.com is in no way connected to the makers of the TOEFL® test, we are neither endorsed by nor affiliated with them.

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How should I make use of the purchased program?
As shown in the terms of membership, we provide the materials on this site for the personal, noncommercial use by those needing review for the TOEFL test. You are granted a single copy license to use any of the information made available on this site for personal, noncommercial use only. In addition, you may not: modify any of the materials found in any area, remove, modify or alter any copyright or other proprietary notice, or trademarks, or otherwise transfer any material to any other person or entity. We reserve the right to terminate this license at any time if you breach or violate any provision of this agreement.

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Argh! My login won't work!
Are you sure your login is still valid? Remember, your GetTOEFL membership is time-sensitive. Next, be sure to remember that your login is case-sensitive. That means that if the username you chose was "JohnDoe" and you type in "johndoe" it won't work. You have to type in your username and password EXACTLY as you chose them. Finally, be sure you are allowing the pages time to fully load. If you've done all this and it still isn't working, drop technical support a line.


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Do you share the member list or distribute my personal information?
Absolutely not. We do not release any personal information, or our members list, to any other company. We may occasionally post demographic information in our media kit, but that information is always anonymous, and we do not sell it or redistribute in any way.

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Can my subscription be cancelled even if I pay for it?
In certain instances, yes. Based on the terms and conditions you agree to when you signup, if you breach or violate any of them, including but not limited to violating trademark, copyright, or the limited license granted to you, we can cancel your subscription without any notice.

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What if the server crashes, or I can't access the material I need?
Let us know, and we'll do the best we can to get things to speed (though we have never had our server go down). However, the web is not without difficulties, and the terms of use you agree to states explicitly that we are not accountable for such occasional hiccups, nor do we warranty specific content or availability, and, therefore, we cannot be held liable for anything in this vein. However, rest assured that we are overwhelmingly committed to providing quality service since our reputation depends on it.

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